Appointments and Cancellation Policy
PLEASE READ CAREFULLY:
We require a 48 hour notice for cancellations. We will charge the FULL AMOUNT of the service(s) booked for cancellations in less than 48 hours or for no showing to the appointment. Arriving late will limit the time for your treatment, lessening the effectiveness and your pleasure. You will be charged for the full amount as scheduled for your treatment and it will end at the scheduled time so that the next client will not be delayed.
If you have a membership or package, your missed appointment will count as fulfilled. If we do charge you for the missed appointment, it is not intended as a punishment; it is part of your agreement with us as it allows us to serve ALL clients.
Unexpected events like illness, work/personal emergencies and travel delays are NOT EXEMPT from our cancellation policy.
For Facial and Acne Clients: Please make sure you are off of ALL Oral acne prescriptions and topical acne prescription medications for 14 days prior to your scheduled appointments. This includes but is not limited to Retin-A (even if you only use it once or twice a week), Accutane (need to be off 6 months), Doxycycline, Benzoyl Peroxide, Epiduo, Differin, Tri-Luma, Hydroquinone, Isotretinoin. If you have had any Botox or Fillers you must wait a full 14 days post injection for any facial service.
For Waxing Clients: You must have 3 weeks of not shaving to allow for enough hair growth at the time of your appointment. It is optimal to have 1/4 inch to 1/2 inch hair growth. If you schedule a service and your hair is too short to wax, you will be charged the full amount of the service booked. Please bring ID to your appointment to confirm you are at least 18 years old or please bring your parent/guardian to sign waxing permission slip.
Refund and Return Policy
There is no refund on any services rendered, prepaid packages or open products.
There is a 6 month expiration on any packages bought. No Exceptions.
Refunds or Exchanges for UN-Opened products must be made within 7 days of purchase date. If you think the product or treatment caused an allergic reaction, you must come to the studio in person with a photo for documentation within 48 hours of suspicious reaction.
Collection of Information
It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.
Use of Information Collected
Lisa Nadler Skin Care And Waxing may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.lisanadlerskincareandwaxing.com . Lisa Nadler Skin Care And Waxing may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
Lisa Nadler Skin Care And Waxing may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:
- Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Lisa Nadler Skin Care And Waxing and/or our website;
- Maintain, safeguard and/or preserve all the rights and/or property of Lisa Nadler Skin Care And Waxing; and
- Perform under demanding conditions in an effort to safeguard the personal safety of users of www.lisanadlerskincareandwaxing.com and/or the general public.
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All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to firstname.lastname@example.org. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.
Links to Other Web Sites
Lisa Nadler Skin Care And Waxing shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.
Acceptance of Terms
How to Contact Us
1979 17th Street, Suite 110
Santa Ana, CA 92705